Effective Date: June 24, 2025

KloutAgent ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our website, platform, and tools (collectively, the "Services").

1. Important Information and Who We Are
   A. Purpose of this Privacy Policy
   This policy provides information on how KloutAgent collects and processes your personal data through your
   use of our Services, including data provided through our platform, email services, and business interactions.
   B. Controller and Processor Roles
   KloutAgent Inc. is a company incorporated and based in the State of California, San Mateo County.
   KloutAgent acts as:

   • Data Controller for personal information related to your account, profile, payment, and usage data.

   • Data Processor for information processed on your behalf, including brand-related emails received,
     analyzed, and categorized using our AI tools.

   • If KloutAgent is acting as a processor, you remain the controller of that data.

2. Information We Collect
   A. Information You Provide

• Account information (name, email, phone number, payment details)

• Creator profile data (social media handles, content statistics, audience demographics)

• Pricing preferences and desired campaign rates

• Shipping address for receiving brand products

• Category and content preferences (preferred and prohibited genres)

• Uploaded media kits, pitch materials, or other marketing content (including PDFs or other digital files)

• Brand deal information (negotiation details, contracts, communications)

• Customer support inquiries
  B. Automatically Collected Information

• Device information (browser type, IP address, operating system)

• Usage data (pages viewed, features used, time spent)

• Cookies and similar tracking technologies

  
  

3. How We Use Your Information

   
   

   We use your information to:

• Operate and improve our Services

• Personalize user experience and offer tailored features

• Facilitate brand deal negotiations and transactions

• Generate automated campaign offers and proposals based on your provided information

• Enable brand partners to deliver physical products to your provided shipping address

• Match your profile with appropriate brand opportunities based on your preferences

• Filter and block inquiries from industries or categories you've designated as prohibited

• Provide customer support

• Communicate important updates

• Ensure platform security and prevent fraud

• Comply with legal obligations
  Email Filtering:
  As part of our Services, we filter incoming emails to identify brand-related inquiries for processing. Non-brand
  communications, such as fan emails or unrelated inquiries, are forwarded directly to the creator without being
  reviewed, scanned, or processed by KloutAgent.
  AI Processing:
  In order to provide categorization, negotiation assistance, and automated responses, we may process certain
  email content, metadata, and related information using third-party AI models. Our AI service providers are
  contractually obligated to:

• Use your data only to deliver KloutAgent's Services.

• Not use your data to train their models.

• Not retain any of your data after processing (zero data retention).

• Seek your consent prior to any processing where required.

  
  

4. Legal Basis for Processing
   We process your personal data based on:

• Contractual necessity

• Legitimate interests (to operate and improve our Services)

• Legal obligations

• Your consent, where applicable

  
  

5. Sharing of Information
   We may share your information with:

• Brand partners and advertisers (as part of the Services you authorize)

• Service providers (e.g., hosting, analytics, payment processing, AI model providers)

• Legal authorities when required

• Successor entities in the event of a business transaction (merger, acquisition, asset sale)
  We require third-party service providers to comply with data protection law and contractual obligations to
  protect your data.
  
  

6. International Data Transfers
   Some of our service providers are located outside your country of residence, including the United States.
   Where personal data is transferred internationally:

• We use standard contractual clauses approved by relevant authorities.

• We may rely on frameworks such as the EU-U.S. Data Privacy Framework where applicable.
  
  

7. Data Security
   We have implemented appropriate security measures to protect your personal data from accidental loss,
   unauthorized access, or misuse. Access to your personal data is limited to employees, contractors, and
   service providers who have a business need to know and are bound by confidentiality obligations.
   In the event of a data breach, we will notify affected parties and relevant regulators as required by law.
   
   

8. Data Retention

   We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including to comply with legal obligations. When no longer required, we will securely delete or anonymize your personal information. Users may also request deletion of their personal data in accordance with Section 9A below.
   
   

9. Your Rights + Data Deletion Requests
   You may request deletion of your personal data at any time by contacting us at support@kloutagent.com with the subject line “Data Deletion Request.” Upon verification of your identity, KloutAgent will delete or anonymize your personal information within a commercially reasonable timeframe, unless retention is required for legal, regulatory, security, fraud prevention, accounting, or contractual compliance purposes.

   Please note that certain information may be retained temporarily in backup systems or where required by applicable law.

   
   

   If you have connected third-party services (such as email providers, social media accounts, or other integrations), you may also need to revoke KloutAgent’s access permissions directly through those third-party account settings.

   
   

   KloutAgent may retain aggregated or anonymized data that cannot reasonably be used to identify you.
   
   

10. . Children's Privacy
    Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal
    information from children.
    
    

11. . Changes to This Privacy Policy
    We may update this Privacy Policy periodically. We will notify you of material changes and indicate the latest
    update date at the top of the policy.
    
    

12. . Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
    KloutAgent Inc.
    Based in San Mateo County, California
    Email: support@kloutagent.com
    
    

13. . Billing and Subscription Terms
    Current pricing information and terms can be found on our pricing page: https://kloutagent.com/pricing
    If you are currently a subscriber, you may cancel your subscription at any time via your user dashboard prior to the next billing cycle to avoid future charges. No refunds will be provided for partially used subscription periods unless required by law.